Política de envío

Shipping Policy

Processing and delivery

Our estimated timeframe from placing your order to delivery is 1–14 calendar days, including processing and transit. This is an estimate, not a guaranteed delivery date. Timing may vary depending on product availability, your delivery address, and courier delays. If your order has not arrived within 14 days, please contact us for assistance.

Shipping destinations and charges

Available shipping options and any shipping charges are shown at checkout for your delivery address before you complete your purchase. If no shipping option is available for your address, please contact us before ordering.

Delivery details

Please provide a complete and accurate delivery address and contact number. If you notice an error in your delivery details, contact us as soon as possible. We will try to assist, but changes may not be possible once an order has been dispatched.

Delayed, missing, or damaged deliveries

If your delivery is delayed, appears to be missing, or arrives damaged, please contact us with your order number. For damaged items, include photos of the item and packaging where possible. We will investigate and work with you to resolve the issue. Nothing in this policy limits your rights under applicable consumer protection laws.

Returns

Please refer to our Return & Refund Policy for return eligibility and instructions. Contact us before sending an item back.

Contact us

VANTA
Email: vanta.cases.sa@gmail.com
Phone: +27 63 026 4988